on customer needs–key | Daily News

on customer needs–key

In today’s vulnerable markets and challenging economic times, focusing on customer needs and understanding their needs is everything. Orient Finance has been able to do that, which has become the cornerstone of success for us, says Dr. Dayanath Jayasuriya Chairman of Orient Finance.

“In tough economic times, we are constantly guided by our reputation for reliability and consistency. Every customer wants to be confident of the return on investment and the safety of the investment. At Orient Finance, trust and confidence are assured to the customer at all levels.” he added.

In a world governed by uncertainties such as economic upheavals and unpredicted downturns, building customer confidence and meeting customer expectations remain key to success in financial markets.

Stability and growth have been two key factors that have been the hall mark of Orient Finance; as an ICRA rated reputed Sri Lankan finance company, Orient Finance has consistently been buoyed by the trust and confidence placed in the company by its depositors and customers, says Prakash Schaffter, Director of Orient Finance.

With a branch network of 31 branches and convenience centers that cover all major cities, Orient Finance possesses an asset base over Rs 17.5 billion; the company pioneered Trade-In facility which has become a widely accepted industry benchmark of importance today.

Customized lending schemes that are flexible and attractive trade in facilities have been pillars of growth for Orient Finance. “The Company will complete 38 years in operations this year; having undertaken a journey of customer focused service that combine well with our portfolio of investments and loans, Orient Finance believes in spearheading a level of expansion that will empower us to deliver exceptional returns to our customers,” says Jude Anthony CEO of Orient Finance.

Orient Finance has succeeded in building a strong portfolio of providing leasing facilities for SUVs, cars and three wheelers. The Company also facilitates gold loans with which jewellery can be instantly turned into cash to fulfil a sudden need.

Orient Finance is listed in the Colombo Stock Exchange – the Board consists of Dr. Dayanath C Jayasuriya PC, Chairman, Prakash A Schaffter, Non-Executive Director, Ramesh Schaffter, Non-Executive Director, K M Anil T B Tittawella PC, Non-Executive Independent Director, Minette D A Perera, Non-Executive Independent Director, Indrani Goonesekera, Non-Executive Independent Director and N Sriyan S Cooray, Non-Executive Independent Director.

 


 

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