HNB relocates Thalangama customer centre | Daily News

HNB relocates Thalangama customer centre

HNB Deputy General Manager- Retail and SME Banking Sanjay Wijemanne, at the opening,with HNB Assistant General Manager, Network Management and Business Development Supun Dias, HNB Assistant General Manager Servicers Indrajith Senadhira HNB Assistant General Manager. Operations Sivarajah Nandakumar and Battaramulla HNB Customer Centre Manager, Suchintha Siriwardana

HNB PLC, opened its state-of-the-art customer centre at Main Street Battaramulla recently.

Relocated from Thalangama, the new customer centre will cater to the growing needs of businesses and residents in the area. The customer centre was inaugurated by HNB Deputy General ManagerRetail and SME Banking Sanjay Wijemanne, former HNB Director Dr. Rohan Karunarathne, HNB Assistant General Manager Network Management and Business Development Supun Dias, HNB Assistant General Manager Operations Sivarajah Nandakumar, HNB Assistant General Manager Servicers Indrajith Senadhira, HNB Regional Business Head- Greater Colombo Vathulan Ganeshan and senior bank representatives.

“Given the importance of Battaramulla as a business hub and influential residential areas, we thought it timely that we relocate to a new facility to offer premium services to this growing customer base in retail, corporate and SME businesses in pursuing their dreams and goals. As such, we invite our existing customer base and others in the vicinity to visit us for any of their banking needs and requirements,” HNB Deputy General Manager- Retail and SME Banking Sanjay Wijemanne said.

The bank’s new spacious premises has been redesigned to simplify customer experiences with quick transactions, paving the way to connect with the bank staff.

The newly located Battaramulla customer centre is a visual testimony of HNB’s inimitable acumen, transformation strategy and evolving brand identity. The bank has taken bold steps to enhance the operating model of the customer center that has been carefully craftedand designed.

HNB aims to provide, zero lag time and downtime and a floor walker and queue manager to ensureevery customer receive information, service they seek in an agile, simple manner.

Strengthening its presence in the area, HNB also offers the thriving business community, convenient and digitally enhanced banking services through various digital platforms such as HNB Payfast, HNB MOMO, HNB SOLO, HNB Digital Banking and a variety of digitally enabled payment gateways.

 


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