DFCC Bank a full-service commercial bank is offering a wide range of transactional, savings and investment products and services, supported by innovative and pioneering digital banking technology.
Understanding that convenience is key in today’s fast-paced world and that 24/7 instant customer support is essential, DFCC Bank has also launched DFCC Chatz on WhatsApp.
DFCC Chatz is the most convenient, quick, and effortless way to connect with DFCC Bank and now customers can use WhatsApp to obtain instant customer support anytime, anywhere.
Powered by a digital chatbot assistant, DFCC Chatz can instantly answer common customer questions and request human intervention where necessary. The service is available in English, Sinhala and Tamil 24/7. Customers need to save the DFCC Chatz phone number to their WhatsApp and initiate a conversation by typing “Hi” and requesting assistance.
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