Number Portability Service approved | Daily News

Number Portability Service approved

Legal approval was granted for Number Portability Service, Telecommunications Regulatory Commission of Sri Lanka (TRCSL) Director-General Oshada Senanayake said.

The Director-General was addressing a press conference at the President’s Media Centre yesterday.

He said all the service providers were informed about the go-ahead earlier this week to create a central database with all subscribers.

“The central database is required to map the number and we have studied the process from other nations,” he said.

The Number Portability will most likely come into service from May 2022, when all technical aspects are fulfilled.

The Number Portability (NP) is the ability of telephone subscribers to switch between service providers or locations while retaining their original telephone numbers.

“Telephone subscribers are predominantly reluctant to switch their network operator if they would have to change their telephone number. Therefore, the telephone number acts as a barrier to change the network even if the subscriber is not satisfied with the service offered by the service provider. Since Number Portability enables the subscriber of telephone services to change their service provider whilst keeping their telephone numbers, it creates an environment, which fosters consumer choice,” the TRCSL said.

“By enabling subscribers to switch between service providers, removing the barriers and inconveniences automatically promotes effective competition among different telecom networks. This leads to improving quality of service, network coverage, which rewards the service providers who maintain networks successfully. Therefore, the NP has been recognised as an important driver of competition by regulators around the world,” the TRCSL said.

“The Number Portability, which allows subscribers to keep their telephone number when changing operators, provides significant benefits to many parties such as users, callers and to the telecom industry as a whole,” the TRCSL added.


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