Keells Supermarkets upped their game by introducing self-checkout systems from Diebold Nixdorf USA; the global leader for retail automation systems.
This is a remarkable milestone for Keells as they have become the first supermarket to implement self-checkout systems in South Asia, well ahead of larger markets like India, Pakistan and Bangladesh.
Keells Supermarket has deployed multiple self-checkout machines in their stores at One Galle face, Darley Road, Duplication/Lauries Road, Kalubowila, Thalawathugoda Pannipitiya Road, Attidiya, Kohuwala, Havelock Road, Thalawathugoda, Dehiwala, Union Place, Thimbirigasyaya Road, Kandy City Centre and Kandy 3 Supermarket.
These Diebold Nixdorf self-checkout systems are supplied and maintained by Data Management Systems Ltd. (DMS), the acknowledged pioneer in the transfer of technology to Sri Lanka for over 47 years having introduced many IT products, software, and services to Sri Lanka while representing the world’s leading IT brands. DMS has been Diebold Nixdorf’s Distributor since 1998.
The Senior Assistant Vice President – John Keells Group, Amila Kuruppu stated “We were looking forward to introducing self-checkout systems into our stores as we observed the importance of convenience in today’s fast-paced world especially where shoppers no longer wait in long queues.”
“With this implementation we have realized the importance of utilizing trained employees to provide more value-added personalized services to the customers rather than them being used as cashiers.”
These Diebold Nixdorf self-checkout systems are designed with high performance flatbed barcode scanners for speed reading of even poor quality barcodes while the user-friendly software interface makes them easy to use regardless of the ‘Technology Literacy’ covering all segments i.e.Teenagers, Senior Citizens, housewives/househusbands, working population.
The Head of IT Infrastructure, Security and Operations, Assistant Vice President-John Keells Group, Nishan Rathnayake said, “Diebold Nixdorf self-checkout systems from DMS are equipped with state-of-the-art technology to prevent Shrinkage (Theft) and ensure the integrity of transactions.
“Features such as security scales and advanced barcode verification systems on these Diebold Nixdorf self-checkout systems help mitigate the risk of unauthorized items leaving the store, providing peace of mind to both customers and staff.
